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Surface water drainage charges
Thanks to the eagle eyed resident who spotted that Severn Trent Water had been overcharging having assumed that their New Lubbesthorpe home was connected to the Severn Trent public sewer for property surface water.
As we all know this is not the case as all storm water on New Lubbesthorpe is dispersed through our sustainable urban drainage system via ponds swales and ditches.
Residents are urged to check their water bills and if they spot that STW have been levying a charge of between £34 and £78 per year for property surface water drainage charges then they should contact STW immediately and get the error corrected and potentially claim a refund.